Internships

Internship Opportunity in the City of Johannesburg South Africa

Internship Opportunity in the City of Johannesburg South Africa. The City of Johannesburg is excited to announce an enriching internship program designed for ambitious students within the Johannesburg community. This initiative strategically equips students with essential work-based training, bridging the gap between academic learning and practical professional experience. It’s an unparalleled opportunity for students to cultivate crucial skills and enhance their employability in today’s competitive job market.

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Internship Program Detail

Application Deadline: Thursday, 24 October 2024
Department Involved: Group Finance Department
Location of Internship: Thuso House, 61 Jorissen Street, Braamfontein

About the Internship Program

Internships are an indispensable tool for students and recent graduates, allowing them to gain the hands-on experience demanded by various academic courses. Recognizing the need for real-world exposure, the City of Johannesburg has tailored a comprehensive internship program to nurture the next generation of finance professionals.

The program is meticulously designed to last no longer than 18 months, during which interns will engage in numerous activities that prepare them for the realities of the finance world, ensuring they can apply their theoretical knowledge in practical settings.

Who Can Apply?

Educational Background: Must have completed at least Grade 12 (NQF Level 4). A relevant tertiary qualification at NQF Level 6 (completed or in progress) is preferred.
Residency Requirement: Applicants must be residents of the City of Johannesburg.
Internship History: Candidates should not have previously participated in any other internship programs to qualify for this one.
Inclusivity: The City of Johannesburg values diversity and encourages individuals with disabilities to apply, supporting an inclusive work environment.

Roles and Responsibilities

Selected interns will contribute to the Group Finance Department’s Revenue Shared Services Centre (RSSC) across various roles:

Revenue Call Centre Operations
Customer Services Management
Billing and Credit Control

Intern duties will encompass:

Managing customer inquiries via phone and email with professionalism.
Resolving account discrepancies and financial queries efficiently.
Liaising with different departments to escalate unresolved issues.
Maintaining accurate records of customer interactions.
Working collaboratively across teams to support the City’s financial management.

Learning and Development Opportunities

The internship program is an excellent platform for interns to learn about:

Operational Protocols: Comprehensive training on the standard procedures in revenue collection and management.
Data Handling: Skills in managing and safeguarding digital information.
Performance Standards: Experience with performance management systems to enhance productivity and service delivery.
Client Relations: Advanced training in customer service and interpersonal communication.
Analytical Skills: Opportunities to develop problem-solving skills through real-world financial challenges.

Essential Competencies for Success

Interns will need to demonstrate:

Technical Skills: Proficiency in Microsoft Office and other relevant software.
Analytical Ability: Keen problem-solving skills are critical for managing complex financial data.
Time Management: Effective organization and prioritization skills.
Communication Proficiency: Strong verbal and written communication abilities.
Teamwork: Ability to work collaboratively in a dynamic environment.

Stipend Information

Interns will receive compensation based on their educational qualifications:

For Graduates (360 credits and above): R9,531.54 per month (basic salary, no benefits).
For Undergraduates (enrolled students): R3,500.00 per month (basic salary, no benefits).

How to Apply

Prospective candidates should apply online by submitting:

Certified copies of their qualifications,
A certified copy of their ID,
An updated CV.

Applications must be completed on the City of Johannesburg’s official website using Google Chrome for optimal compatibility.

Important Notes

Only online applications will be accepted.
Candidates not contacted within six weeks from the closing date should consider their applications unsuccessful.
Successful applicants will undergo comprehensive screenings, including credit and criminal record checks.

Equal Employment Opportunity

The City of Johannesburg is an equal opportunity employer, aiming to create a diverse and inclusive workforce. It prioritizes candidates according to its Employment Equity policy, encouraging applications from previously disadvantaged individuals and people with disabilities.

Conclusion

Don’t miss this opportunity to jump-start your career in finance with one of the most significant governmental entities in South Africa. This internship offers more than just work experience; it is a doorway to future opportunities in financial management and public service, fostering both professional and personal growth. Apply today and take your first step towards a successful career in finance!