How Do I Contact UNISA About Certificates?

How Do I Contact UNISA About Certificates? If you need to contact the University of South Africa (UNISA) regarding certificates, particularly in cases where your original certificate has been lost, the process is straightforward but requires specific documentation. Here’s what you need to do:

How Do I Contact UNISA About Certificates?

Step 1: Contact the Division: Graduations

The first step is to reach out to the Division responsible for graduations at UNISA. You can do this by sending an email to [email protected]. This department handles all inquiries and processes related to certificates, including issues of lost or damaged original certificates.

Step 2: Prepare a Sworn Affidavit

You will need to provide a sworn affidavit in which you formally declare that the original certificate has been lost. This affidavit must be signed by a commissioner of oaths to be considered valid. The affidavit is a legal document that confirms the loss and is essential for UNISA to process your request for a replacement certificate.

Step 3: Write a Covering Letter

Along with the affidavit, you must include a covering letter. This letter should clearly state your request for a replacement certificate. It should also include your contact details—such as your phone number and email address—so that UNISA can reach you if there are any issues or additional requirements.

Step 4: Include Certified Copies of Your ID or Passport

Finally, ensure that you attach a certified copy of your identity document (ID) or passport. The certification must be done by an authorized official to verify that the copy is a true reflection of the original document. This step is crucial to confirm your identity and prevent any fraudulent requests.

Conclusion

By following these steps, you can efficiently contact UNISA about issues related to your certificate. Make sure to provide all the necessary documentation to avoid any delays in processing your request. For further assistance or queries, you can reach out directly to the Division: Graduations at the provided email address.