FoneYam Application Online Process. Getting access to smart devices without breaking the bank has become easier with services like FoneYam. Offered through PEP, Ackermans, and Dunns, FoneYam is a convenient and flexible device rental programme that allows customers across South Africa to rent smartphones and pay in easy monthly instalments.
If you’re planning to apply for a device through the FoneYam application online, this article will walk you through the full process, requirements, benefits, and how to manage your payments efficiently.
What is FoneYam?
FoneYam is a mobile phone rental solution that gives South Africans access to affordable devices through a 12-month rental agreement. Managed under the Pepkor Group, FoneYam is designed to be accessible, transparent, and secure. Customers have the choice to either return the device or buy it at fair market value after the rental period ends.
How to Apply for FoneYam Online?
Applying for FoneYam is quick and simple, and it can be done entirely online.
Steps to Complete the FoneYam Application Online
- Visit the Official FoneYam Portal: Go to apply.foneyam.co.za/personal-detail to start your application.
- Enter Personal Details
- First Name
- Surname
- Identification Type (Choose between SA ID or Passport)
- SA ID Number
- Mobile Number (Used for OTPs and communication)
- Alternative Number (Optional: friend or family)
- Contact Preferences: Choose how you would like to be contacted:
- SMS
- Phone
- Instant Messaging (e.g. WhatsApp)
- Rewards Programme Opt-In
Join the +more rewards programme to unlock instant savings at 15+ retailers. - Consent and Acceptance: Before you click PROCEED, make sure to:
- Accept the processing of your personal data as per Pepkor’s privacy terms.
- Agree to a credit check.
- Acknowledge that your payment behaviour may be shared with credit bureaux.
FoneYam Application Online Login
Once registered, you can access your account anytime through the FoneYam login portal:
- Go to: foneyam.co.za
- Enter:
- SA ID or Passport
- Mobile Number
- Click SUBMIT to manage your application, view payment history, or update personal details.
How to Contact FoneYam – Call and WhatsApp Support
If you have questions or need help with your application:
- FoneYam WhatsApp Number: 0860 900 900
- Customer Service Email: [email protected]
- Claims (Insurance): [email protected]
You can apply faster via WhatsApp using the same number: 0860 900 900.
FoneYam Payment Online and In-Store
You can pay your FoneYam account using Pay@, a secure and trusted payment platform in South Africa.
Online Payments:
- Visit: payat.io
- Enter your Pay@ reference number provided during the FoneYam application.
In-Store Payments:
Make payments at any Pay@ enabled retailer, such as:
- PEP
- Ackermans
- Dunns
- Shoprite
- Pick n Pay
Each payment transaction provides confirmation via:
- Printed slip (in-store)
- Instant SMS or email (online)
FoneYam Balance Check
To manage your account, it’s essential to know your current balance. FoneYam offers multiple methods for checking your balance:
- Dial USSD: 13433011# (Free of charge)
- Log in online: foneyam.co.za
- Call the Support Centre: 0860 900 900
- Email Support: [email protected]
You can also find your payment schedule in the Device Rental Agreement sent to your email after approval.
Download the FoneYam App
Although FoneYam doesn’t have a dedicated app on app stores yet, you can access the mobile-optimised web portal through your phone by visiting: https://www.foneyam.co.za
This acts like an app where you can:
- Check your rental status
- Track your payments
- Access customer support
- Manage your details
FoneYam Device Rental Agreement
When you apply for a FoneYam contract, here’s what you should know:
- Upfront Payment: 30% of the device retail price.
- Monthly Payments: Spread across 12 months.
- Device Ownership: Option to purchase the device at fair market value after the contract ends.
- Insurance: Available for contracts signed after November 4, 2024. T&Cs apply.
- Eligibility: South African citizens or foreigners with a valid passport.
- Documents Required: SA ID or Passport and mobile number.
Where to Apply for FoneYam In-Store
If you prefer face-to-face assistance, you can visit the following stores:
- PEP Stores
- Ackermans
- Dunns
Speak to a FoneYam consultant who will help you fill out the application and guide you through the rental process.
Benefits of FoneYam Device Rental
- Affordable Access: Get top devices without paying full retail upfront.
- Flexible Terms: Return or buy the device after 12 months.
- Secure Payments: Make online or in-store payments with Pay@.
- Customer Support: Easy access via WhatsApp or phone.
- Rewards: Enjoy instant discounts through the +more rewards programme.
Conclusion
Whether you’re looking for an affordable smartphone or simply want to spread the cost over several months, FoneYam provides a reliable and accessible option for South Africans. With a smooth foneyam application online, flexible payment channels, and full transparency in agreements, it’s no wonder this solution is gaining popularity.
