Apply for the 2025 Capitec Bank Agent Vacancy in Insurance Claims (Funeral Claims). The Insurance Claims (Funeral Claims) position in Bellville, Western Cape, offers a remarkable opportunity. This role is ideal for professionals passionate about delivering exceptional client service and ensuring efficient processing of funeral insurance claims.
Why Consider a Career at Capitec Bank?
Capitec Bank stands as one of South Africa’s leading financial institutions, renowned for its commitment to innovation, customer-centric services, and employee development. Joining Capitec means becoming part of a team that values growth, inclusivity, and excellence in service delivery.
Agent – Insurance Claims (Funeral Claims)
As an Insurance Claims Agent, your primary responsibility will be to manage and administer all aspects related to funeral insurance claims. This includes handling client queries, ensuring efficient claim processing, and liaising with relevant stakeholders to provide accurate information and support.
Job Responsibilities
- Claims Administration: Process all funeral insurance claims with accuracy and timeliness.
- Client Interaction: Address customer queries professionally, enhancing client relationships.
- Stakeholder Liaison: Communicate effectively with internal and external parties to facilitate claim resolutions.
- Ad-Hoc Support: Assist with additional tasks and support the broader team as needed.
Qualifications and Experience
Minimum Requirements:
- Grade 12 National Certificate or Vocational.
- 1–2 years’ experience in banking, insurance, or client service environments.
- At least 1 year of experience specifically handling funeral insurance claims.
Preferred Qualifications
- National Diploma in a relevant field.
Knowledge and Skills
- Understanding of claims handling processes and funeral insurance products.
- Familiarity with regulatory frameworks such as TCF, FICA, POPI, and FAIS.
- Proficiency in MS Word, Excel, and Outlook.
- Strong communication, reporting, and administrative skills.
- Attention to detail and the ability to manage multiple tasks efficiently.
Location and Employment Conditions
- Location: Bellville, Western Cape, South Africa.
- Employment Type: Full-time.
- Conditions: Candidates must have a clear criminal and credit record.
How to Apply
To embark on this exciting career path:
- Visit the Capitec Bank Careers Portal.
- Complete the short assessment to understand life at Capitec.
- Finalize your application by submitting your details and required documents.
Conclusion
Joining Capitec Bank as an Insurance Claims Agent offers a rewarding career path with opportunities for growth, client engagement, and industry experience. It’s an excellent step for professionals passionate about delivering outstanding service in South Africa’s financial sector.
